Corporate Social Responsibility Introduction 1 Welcome videos 1. CSR - What is it and why is it important? 4 Introduction and general exploration of CSR CSR in Travel & Tourism Using CSR for Business Benefit Corporate Social Responsibility – Quiz topic 1 2. What you Measure, you can Manage 5 Environmental Stewardship Saving Energy – Saving Money & Emissions Climate change and Emissions Management Water: the next global crisis- water and waste management Corporate Social Responsibility – Quiz Topic 2 3. CSR and Society - People Matter and so does what they think 5 People Matter! Employee engagement and the role of suppliers External Stakeholder Engagement and Management The role of leadership to foster sustainable business management Corporate Social Responsibility – Quiz Topic 3 4. Are you delivering what your guests need? 4 Understanding Guest Expectations Sustainable Tourism: what is it and what can it add to business? Going above and beyond, conservation tourism and ecosystem value Corporate Social Responsibility – Quiz topic 4 5. Tell your story, your guest will love it! 5 Using CSR communications to build business success Tell the story, don’t describe the rooms Labels & standards – useful tools or bug beans? Your lies will find you out! Avoiding pitfalls Corporate Social Responsibility – Quiz topic 5 Conclusion 1 Summary and next steps Course Certification 1 Corporate Social Responsibility – Certification Exam 10 questions30 min Bonus Material 1 Reading and Links Corporate Social Responsibility Back to Course This content is protected, please login and enroll course to view this content! Leave your thought here Cancel replyYour email address will not be published. Required fields are marked * Save my name, email, and website in this browser for the next time I comment.
