EQ for Hoteliers by Dr Erich Steinbock

Especially in the hospitality and service industries, Emotional Intelligence is far more predictive of performance than IQ.  In this course, Dr Erich Steinbock with over 50 years of Hospitality Management experience, will show you how grow your Emotional Intelligence competencies to cultivate your productivity, increase your self-awareness and develop positive relationships.

Especially in the hospitality and service industries, Emotional Intelligence is far more predictive of performance than IQ.  In this course, Dr Erich Steinbock with over 50 years of Hospitality Management experience, will show you how grow your Emotional Intelligence competencies to cultivate your productivity, increase your self-awareness and develop positive relationships. In the context of hospitality management, Erich shares actionable techniques to increase your Emotional Intelligence and real industry stories on how better lead teams, work with peers, and actively follow when required. You can put this action to become and more effective and inspiring leader.

Course Details

Subject Matter Expert

Erick Steinbock is Austriain born. Erich’s career in hospitality spans over fifty years and several countries in the The Middle East, Americas and Europe. His previous roles include Vice President in a large Casino resort in Las Vegas, Vice president at Ritz-Cartlon and Rosewood hotels and several General Manager appointments in both companies. Erich also found time to pursue a PHD and in 2019 earned his degree in Emotional Intelligence. He has since been consulting, lecturing and speaking to audiences in the hospitality industry and beyond.

Certificate

When you complete this EQ for Hoteliers course, you will receive a certificate of completion, which you can share with your friends, relatives, co-workers and potential employers. Certificates can be saved as a .pdf or .jpg file so that you can easily share your accomplishment. In addition, certificates can be shared on Facebook, Twitter, and LinkedIn directly from your Hotel.school account.