EQ for Hoteliers

EQ for Hoteliers

EQ for Hoteliers by Dr Erich Steinbock

Especially in the hospitality and service industries, Emotional Intelligence is far more predictive of performance than IQ.  In this course, Dr Erich Steinbock with over 50 years of Hospitality Management experience, will show you how grow your Emotional Intelligence competencies to cultivate your productivity, increase your self-awareness and develop positive relationships.

Especially in the hospitality and service industries, Emotional Intelligence is far more predictive of performance than IQ.  In this course, Dr Erich Steinbock with over 50 years of Hospitality Management experience, will show you how grow your Emotional Intelligence competencies to cultivate your productivity, increase your self-awareness and develop positive relationships. In the context of hospitality management, Erich shares actionable techniques to increase your Emotional Intelligence and real industry stories on how better lead teams, work with peers, and actively follow when required. You can put this action to become and more effective and inspiring leader.



Course Details

Pace  Self-paced
Language  English
Caption  English,Spanish, German, Traditional Chinese, French
Difficulty Entry / Intermediate
Certification  Yes


Subject Matter Expert

Erick Steinbock is Austriain born. Erich’s career in hospitality spans over fifty years and several countries in the The Middle East, Americas and Europe. His previous roles include Vice President in a large Casino resort in Las Vegas, Vice president at Ritz-Cartlon and Rosewood hotels and several General Manager appointments in both companies. Erich also found time to pursue a PHD and in 2019 earned his degree in Emotional Intelligence. He has since been consulting, lecturing and speaking to audiences in the hospitality industry and beyond.


Certificate

When you complete this EQ for Hoteliers course, you will receive a certificate of completion, which you can share with your friends, relatives, co-workers and potential employers. Certificates can be saved as a .pdf or .jpg file so that you can easily share your accomplishment. In addition, certificates can be shared on Facebook, Twitter, and LinkedIn directly from your Hotel.school account.

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Erich Steinbock
Dr Erich Steinbock has over 50 (!) years of hospitality Management experience. His previous roles include VP for Ritz-Carlton, Regional VP and Managing Director for Rosewood Hotels & Resorts and several GM appointments which brought him to Beverly Hills, New York, Saudi Arabia, Switzerland, Vienna and many other places. Dr. Steinbock s an expert in Leadership and Emotional Intelligence earned a Ph.D. in the field. He taught at Harvard Business School and the Swiss Hotel Management School.
Price CHF199
Instructor Erich Steinbock
Duration 4 weeks
Lectures 26
Enrolled 83 students