Operations Management for the Vacation Rental Industry Introduction 1 Welcome to Operations Management for the Vacation Rental Industry 1. Vacation Rental Unique Characteristics 6 Hospitality with no Front Desk Tech is the Keystone Managing Owner Relations Guest Management Manage Guest Behaviour Remotely Operations Management for the VR Industry: Quiz One 2. First and Foremost 5 Safety and Security When It Goes Wrong: Insurance Property Quality Management Handling Regulations Operations Management for the VR Industry: Quiz Two 3. The Devil is in the Details 5 Using Operation Checklists Effectiveness in Processes Sanitisation Today Optimising your Information Documentation Operations Management for the VR Industry: Quiz Three 4. Setting and Maintaining Standards 5 What are your standards? Quality Control The Five Whys Mapping the Experience Operations Management for the VR Industry: Quiz Four 5. Taking it to the Next Level 6 Delivering Added Value With a Cost Delivering Added Value Without a Cost Up-selling and Up-buying Providing and Selling Additional Services Tracking your Progress Operations Management for the VR Industry: Quiz Five Conclusion 1 Conclusion and Wrap up Course Certification 1 Operations Management for Vacation Rental – Certification Exam 10 questions30 min Operations Management for the Vacation Rental Industry Back to Course Welcome to Operations Management for the Vacation Rental Industry VR OPS Welcome (Visited 1 times, 1 visits today)